Support
Artists
1. What does the name "Promising Young Guys" represent?
The name "Promising Young Guys" challenges the traditional perception of a person's value based solely on academic or professional success. Our brand celebrates individual uniqueness and the importance of following one's own timeline.
2. How can I collaborate with Promising Young Guys as an artist?
To collaborate with us, send your portfolio and a brief description of your artistic style to the collaboration email address found on the "Join Us" page of our website.
3. What are your commitments to the artistic community?
We actively support the artistic community through collaborations and initiatives that promote emerging artists. Details of our current activities are available on our social media channels, accessible through our website.
4. What rights does an artist retain when collaborating with Promising Young Guys?
The artist retains copyright on the original work. The collaboration grants Promising Young Guys the right to use the artwork on our clothing, according to the specific terms of the licensing agreement.
5. How are artists selected for collaborations?
We select artists whose style and artistic vision reflect the values of our brand. If you are interested in collaborating, please send us your portfolio for evaluation.
6. Is it possible for an artist to propose an exclusive collection?
Yes, we are open to discussing the possibility of developing exclusive collections with artists whose work and ethics closely align with our brand vision.
7. What type of remuneration does an artist receive for the collaboration?
Remuneration can include royalties on the sales of products featuring their artwork. Specific details and remuneration methods are negotiated individually with each artist.
8. Is it necessary for the artist to actively participate in promoting the products?
While we appreciate and encourage joint promotion, it is not a mandatory requirement. However, collaboration on social media and other platforms can enhance the success of the collection.
9. Can Promising Young Guys modify the artists' works to adapt them to the products?
Any modifications to the works are discussed and approved by the artist before production. We are committed to respecting the vision and integrity of the original work.
10. What materials and printing techniques are used for the garments featuring artworks?
We use high-quality printing techniques, such as screen printing and digital printing, to ensure the art is reproduced with maximum fidelity and durability. Materials vary depending on the product, with a focus on using sustainable options whenever possible.
11. Can an artist choose which products their artwork will be reproduced on?
During the collaboration process, we discuss with the artist the most suitable product options for reproducing their artwork, ensuring they fit both the design and the brand.
12. How can an artist track the sales of products featuring their artwork?
We provide regular reports to artists on the products sold featuring their artworks, including details on sales volumes and royalties due.
13. Is there a standard contract for collaborations with artists?
Each collaboration is unique, so we customize contracts to reflect the specific terms of each partnership, including usage rights, license duration, and other important clauses.
Customers
14. Where can I find Promising Young Guys products?
Currently, our products are exclusively available online on our official website. We are exploring opportunities to expand our presence in selected stores in the future.
15. Are the products truly Made in Italy?
Yes, all our products are made in Italy. We are committed to maintaining high-quality standards and supporting the local economy through our production.
16. Is it possible to customize a purchased product?
We do not currently offer product customization services through our website. Each piece is created to reflect the uniqueness of the collaborative artistic design.
17. How does shipping work, and are there additional costs?
We offer international shipping with variable costs based on the destination. All details regarding costs and delivery times are specified at checkout.
18. Is it possible to return a product?
We offer a return policy within 30 days of receiving the product, as long as the product is in original condition. Please see our returns policy for further details.
19. How can I pay for my order?
We accept various payment methods, including credit cards, PayPal, and other online payment services. All transactions are secure and encrypted.
20. Are the products eco-friendly?
We are committed to reducing the environmental impact of our production. We are constantly improving our practices to ensure sustainability.
21. How can I take care of Promising Young Guys products?
For the care of our products, we recommend hand washing or machine washing at low temperatures with similar colors. Avoid tumble drying to preserve the quality of the fabric and print.
22. What kind of materials do you use for your garments?
We use an assortment of high-quality cottons, prioritizing sustainable ones whenever possible. Specific details on materials are available in each product's description.
23. Can I find all available sizes?
We offer a range of sizes that reflect the diversity of our customers. The sizes available for each product are indicated on the respective product page on our website.
24. How can I check the status of my order?
After placing an order, you will receive a confirmation email and you can track the status of your order directly from our website in the "My Account" section.
25. Are there any special offers for new customers?
We regularly offer promotions and exclusive discounts. Subscribe to our newsletter to always be updated on the latest offers.
